Vonage URL blocking

Incident Report for Textline Status Page

Resolved

Vonage has removed the URL block on outbound SMS.
Posted Sep 30, 2024 - 06:35 PDT

Update

We are continuing to investigate this issue.
Posted Sep 26, 2024 - 07:44 PDT

Investigating

Vonage is experiencing a rise in fraud messaging from other users. As a result, they are blocking any message that contains a URL. Messages sent with a URL will return with a delivery error. If you need to send URLs and are using Vonage/Nexmo, message the Textline team as there is a possibility to whitelist your URLs.
Posted Sep 21, 2024 - 13:00 PDT
This incident affected: Telecommunications carrier (Vonage API Outbound SMS).